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At Work and Events Terms & Conditions

1. Definitions

the following words shall have the following meanings

1.1 ‘Agreed Hours’ means that massage therapist/s will be available for the hours as requested on the clients completed online booking form
1.2 ‘Individual’ means the individual guest/employee of the Client attending the event who has requested a Treatment
1.3 ‘Treatment’ means the Treatment requested on the clients completed online booking form performed as described on our website
1.4 ‘Massage Therapist’ means the individual therapist who attends the Premises for the purpose of performing the Treatment
1.5 ‘Premises’ Means the location address as completed on the clients online booking form
1.6 ‘The Services’ means the services set out in Clause 2 of this agreement

2. The Services

2.1. OSMC shall provide qualified and insured Massage Therapists to the Client at the Premises for the Agreed Hours. All therapists are covered for Professional Indemnity and Public Liability insurance with the limit of liability up to £5 million. Copies of the therapist’s certificates will be sent to the Client on request.

2.2. OSMC shall instruct the Therapist to provide Treatments as requested by the Client and attend to the requirements of each Individual who requires a Treatment exercising proper professional skill and diligence in the rendering of the Treatment
2.3. The Massage Therapist reserves the right not to provide a Treatment for any Individual they deem unfit to receive such Treatment.

3. The Client’s Obligations
3.1. The Client must provide a suitable contact person for OSMC to liaise with
3.2. All Individuals receiving a Treatment must sign a medical consent form prior to every treatment.
3.3. The Client is responsible for delivering the Treatment schedule to the Therapist before the start of the Agreed hours if applicable. OSMC will supply template schedules on request
3.4. The Client will explain to each Individual the nature and extent of the Treatment.

4. Payment by the Client
4.1. The agreed fee for the Services is £45 per hour +VAT minus any discounts that have been applied at the time of booking
4.2. Payments are made online at the time of booking. The Client will be directed via the website booking form to our secure payment facility and bookings are not confirmed until payment is made.

5. Cancellations and changes
5.1. Once a booking has been placed, cancellations will incur the following charges:
5.1.1. Cancellations made with ten days notice or more - 10%
5.1.2. Cancellations made with less than ten days notice but more than three days - 50%
5.1.3. Cancellations made with three days notice or less will be charged at the full rate
5.2. Changes to the Agreed Hours with no charge may be made by giving 10 days written notice. Changes to the Agreed Hours with less than 10 days notice are at the discretion of OSMC.
5.3. OSMC reserves the right to cancel the provision of the Services without notice in case of the illness of a Massage Therapist or other circumstances beyond its control. OSMC shall make reasonable attempts not to cancel the Services but the Client acknowledges that it may not be possible for an alternative Massage Therapist to attend the Premises. In this circumstance the client will be offered an alternative day or a full refund will be issue

6. Termination
6.1. This Agreement will terminate automatically if
6.1.1. either party shall be in breach of any of its obligations under this Agreement;
6.1.2. either party shall have a receiver, administrative receiver, or administrator appointed, or shall enter compulsory or voluntary liquidation.

7. Liability & Insurance
7.1. The Client acknowledges that the Massage Therapist is an independent contractor and not an employee of OSMC and that any liability as to the provision of a Treatment is between an Individual and the Massage Therapist.

8. Law
This Agreement shall be subject to English Law and the sole jurisdiction of the English Courts