Here at On Site Massage Co we have a team of dedicated professionals working to provide the best service. What makes us so unique is our shared passion for wellbeing and customer service. We love to help anyone that gets in touch, especially if it’s to do with massage!
Founder & CEO
After working as an injury rehab specialist for 4 years, Charlotte started On Site Massage Co in 2003 and began providing massage and wellbeing services at workplaces and events. 16 years later, Charlotte is even more passionate about health and wellbeing and, despite the company having grown so considerably, continues to oversee the overall operations and direction of the company. She loves making a difference at events and workplaces across the UK but when she’s not in work mode, Charlotte relaxes by entering a triathlon or two.
Andrea has been with On Site Massage Co since 2013 and oversees the Norwich office where our sales and operations team are based. She’s responsible for managing key client relationships and the organisation’s sales growth, whilst continually improving operational performance. Andrea has a keen interest in health and wellbeing and is passionate about ensuring the smooth running of every event. When she’s not busy at work Andrea can be found taking her doggies for walks and spending time with family and friends.
Business Support Officer
Jo joined us in 2016 and supports the development of the company in terms of policy and procedures, recruitment, onboarding and management of staff. Jo manages the company social media and helps improve our organisational processes. Jo is also a massage therapist and in her spare time enjoys learning about ways to improve health and wellbeing naturally. She loves spending time with her husband, friends and her gorgeous pup.
Stacey’s main role is to manage our accounts here at On Site Massage Co. She deals with all our payroll, invoicing and general bookkeeping, keeping everything ship shape. From time to time she helps out with bookings too making her an integral part of the team. To unwind, Stacey likes to help out at her local theatre and arranges fantastic comedy nights which are always sold out!
Anna is one of our Bookings Coordinators and has been with us since 2018. Her bubbly personality makes her perfect for looking after our clients and her main focus is on regular bookings. She liaises between our clients and our practitioners making sure all bookings run smoothly and are delivered to an excellent standard. Outside of work, Anna is kept busy with her two kids and two cats. She also loves playing and supporting football (her team is Chelsea if you were wondering).
James’s primary role is to assist with the day to day sales and operations of On Site Massage Co. However, his job involves much more than that. By developing relationships with clients and liaising between the bookings team and our practitioners, he’s instrumental in creating a smooth customer experience and ensuring all our clients receive the exact service they require. In his spare time, James is doing a personal training course and he loves going to the gym and drawing. He’s also learning to play the guitar.
Maria is the newest member of the On Site Massage Co team joining just this year. As Bookings Coordinator, Maria processes and manages our one off bookings and ensures they all run smoothly from start to finish. She handles customer enquiries and provides administrative support to our office-based staff. Maria has a passion for live music and will often be found supporting up & coming bands at local venues.
On site massage co Practitioners
We’re really proud of our fantastic team of mobile massage therapists and health care professionals. Each member of our carefully selected team of mobile therapists bring with them their own unique skills and experience. You can rest assured that your practitioner is :
- Fully qualified and insured
- Highly professional
- Knowledge in their subject
- Approachable and friendly
- Smart in appearance with uniforms provided (we’re more than happy to wear branded uniforms or t shirts if requested)
We insist on our events and work place massage therapists being qualified to a minimum level of diploma, ensuring the highest standards. But it is really the amazing feedback we get from our events and corporate massage clients that gives us confidence in our team.