Privacy Policy

Our commitment to privacy
At the On Site Massage Co, we will ask you for personal information so we can provide the services requested. We take the privacy of your personal information seriously and to better protect your privacy we provide this notice explaining our practices about the way your information is collected and used.

The information we collect and how it is used
When you make a booking through our website or by telephone, we will require your name, address, postcode, telephone number and e-mail address for administration purposes. This will be used to provide you with information regarding your booking or to send you products that you have ordered. This information will also be passed on to the practitioner who is fulfilling your booking

We use non-identifying and aggregate information to produce statistics about sales, traffic and customers that assist with our website design and marketing.

We will use your contact information to keep you informed of On Site Massage Co news and offers only if you have subscribed to our newsletter by ticking the check box on the newsletter, booking, enquiry or feedback pages
We do not sell or share your personal information with other parties other than is necessary to fulfill a booking.

Online payments
Online payments are processed by Stripe or Paypal. All payment information will be taken through these payment processors. We are not exposed to and do not store any of your financial information.

Payments made over the phone
If you make a payment over the phone, we will ask you for your credit or debit card details for the purpose of processing the immediate transaction only. We do not store any of your financial details unless you request us too for future transactions.

Need help with the planning?

If you have any queries you can call or email us
Our bookings department is open between 09:00 and 18:00 Monday to Friday.